Shipping Policy
1. Introduction
Thank you for shopping with Vendenix.com. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Vendenix.com is operated by:
Devhanshub LLC
30 N Gould St #45217
Sheridan, WY 82801
United States
For shipping-related questions, contact us at:
Email: devhanshub@gmail.com
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.
3. Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–20 business days
Shipping times may vary depending on:
- Destination country
- Customs processing
- Carrier delays
- Weather conditions
4. Shipping Costs
Shipping fees are calculated at checkout based on:
- Customer location
- Shipping method selected
- Order weight and size
From time to time, we may offer free shipping promotions.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 24–48 hours to update.
6. Customs, Duties, and Taxes
International orders may be subject to:
- Import duties
- Taxes
- Customs fees
These charges are the customer’s responsibility and are determined by the destination country.
7. Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order.
If an incorrect address is provided:
- We may not be able to change the address once the order is shipped.
- Customers may be responsible for additional shipping charges.
8. Lost or Stolen Packages
Vendenix.com is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience issues with delivery, please contact the shipping carrier first.
You may also contact us at devhanshub@gmail.com, and we will assist where possible.
9. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged product
- Photos of the packaging
We will review the issue and provide a replacement or solution where appropriate.
10. Shipping Restrictions
Some products may not be available for shipping to certain countries due to:
- Local regulations
- Shipping limitations
- Carrier restrictions
If an order cannot be shipped to your location, we will notify you and issue a refund if necessary.
11. Contact Us
If you have any questions regarding shipping, please contact:
Devhanshub LLC
30 N Gould St #45217
Sheridan, WY 82801
United States
Email: devhanshub@gmail.com